Who we are?
Eurivex is an EU Investment firm, incorporated and based in Cyprus, regulated by the Cyprus Securities & Exchange Commission (CySEC), number 114/10, licensed to offer Reception & Transmission and Execution of Orders on behalf of clients, as well as Dealing on Own Account. It is also licensed to hold customer funds in Safe Custody, provide Advice to Undertakings, as well as Foreign Exchange services when these are connected to the provision of investment services. Eurivex is operating in compliance with the Processing of Personal Data Law (138(I) 2001) of Cyprus and the European General Data Protection Regulation (GDPR) 2016/679, under which Eurivex Ltd acts as the Data Controller and Data Processor and the Client as the Data Subject.
What kind of information do we collect?
We are required by law to verify the identity of our clients on the opening of each new account or on the addition of a new signatory on an existing account. Anti-money laundering laws require us to see the originals or certified true copies of certain documents to meet the standards, set under those laws. Such documentation, relevant to the services we provide to you includes:
(b) internal passports (where applicable);
(c) national identity card (only in the case of EU nationals);
(d) utility bills (avoid mobile phone bills);
(e) trust deed (if applicable);
(f) a credit check on the individual (if applicable); or
(g) other information we consider necessary to perform our activities.
If you are a legal entity, we are required to collect additional information such as full corporate documents, Legal Entity Identifier, Tax Identification Number, financial statements (audited and management accounts) as well as additional personal information on the Shareholders and Directors. We have the right to request any additional information we deem necessary to comply with legal and regulatory requirements.
Information about you may also be collected from third parties either through publicly available sources, social media platforms, introducing brokers and affiliates, bankers and credit card processors, subscription-based intelligence databases or any other third-party associates.
As part of our business, we collect personal data from customers and potential customers that include the following:
Eurivex may collect and store the following data about the User:
How do we collect your data?
You directly provide our Company with most of the data we collect. We collect data and process data when you:
How will we use your data?
We are committed to safeguarding and protecting personal data and will implement and maintain appropriate technical and organisational measures to ensure a level of security appropriate to protect any personal data provided to us from accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to personal data transmitted, stored or otherwise processed.
Our Company collects your data so that we can:
We will not, without your express consent, supply your personal information to any third party for their or any other third party’s direct marketing.
Disclosing personal information
We may disclose your personal information to any of our employees, officers, professional advisers, agents, suppliers, or subcontractors as reasonably necessary for the purposes set out in this policy and to our Regulator (CySEC) when such a request is made.
When our Company processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent use of our services.
We may disclose your personal information to any member of our group of companies (this means our subsidiaries) as reasonably necessary for the purposes set out in this policy.
We may disclose your personal information:
International data transfers
We require organizations who handle or obtain personal information acknowledge the confidentiality of this information, undertake to respect any individual’s right to privacy and comply with all relevant data protection laws and this privacy notice.
How do we store your data?
Our Company securely stores your data at our headquarters located at 18 Kyriacou Matsi Avenue, Victory Tower, 1st floor, Nicosia 1082 Cyprus with backup disks stored at a secure location in Cyprus. We also store your data on secure cloud-based services operated by global multinationals based in the European Union.
Our Company will keep your personal information supplied by you for opening the account and all order/communication history for the entire period that a relationship exists. On termination of the agreement, we will delete your data only after the end of five years from the termination date in line with CySEC’s requirements.
In brief, the data protection measures we have in place are the following:
Our Company would like to send you information about products and services of ours that we think you might like, as well as those of our subsidiaries.
If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop our Company from contacting you for marketing purposes or giving your data to other members of our Company Group.
Security of your personal information
What are your data protection rights?
Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request our Company for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that our Company correct any information you believe is inaccurate. You also have the right to request for our Company to complete the information you believe is incomplete.
The right to erase – You have the right to request that our Company erase your personal data, but you should understand that your rights are limited since as an EU investment firm we abide and follow very strict laws and regulations, and due to CySEC’s requirements that oblige us to keep client data five years after the termination date, we will not be able to process your request fully. In such case where you have requested erasure of your personal information, we shall only keep data that is mandatory for reporting purposes for five years after the termination date and dispose of any other unnecessary data that is not required. These regulations supersede GDPR rights and if you believe that your rights are not safeguarded because of such restrictions, then it is best that you opt not to open an account with Eurivex and enter into a business relationship.
The right to restrict processing – You have the right to request that our Company restrict the processing of your personal data, under certain conditions, subject to these not disturbing our operations as a regulated EU investment firm.
The right to object to processing – You have the right to object to our Company’s processing of your personal data, but you should understand that your rights are limited since as an EU investment firm we abide and follow very strict laws and regulations on Compliance, Know-Your-Client (KYC), Know-your-business (KYB) and Anti-Money Laundering (AML) regulations which supersede GDPR rights and if you believe that your rights are not safeguarded because of such restrictions, then it is best that you don’t open an account with Eurivex and enter into a business relationship.
The right to data portability – You have the right to request that our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions subject to these not disturbing our operations as a regulated EU investment firm.
Once a request is made, you can expect an official reply within the timeframe of one month. If you would like to exercise any of these rights, please contact us at:
Call us: +357 22 028830
Email us: [email protected]
Attn: Compliance Officer
Please let us know if the personal information that we hold about you needs to be corrected or updated.
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What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:
How to manage cookies
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How to contact us
Email us from your registered email address at: [email protected]ivex.com
Call us: +35722028830
Or write to us at: 18 Kyriacou Matsi Avenue, Victory Tower, 1st floor, Nicosia 1082 Cyprus
Eurivex aims to achieve the highest levels of compliance in providing the Client a transparent, professional, discrete and personalized service. Within this context Eurivex takes Client complaints very seriously. Such complaints shall be handled professionally and with full discretion.
Client complaints can be communicated to Eurivex via email at [email protected]
Please see our Complaints Handling procedures found on our web site in order to submit a complaint, how and when we handle your complaint and if you are not satisfied, how to submit a complaint to the authorities.